Mission and Values

Vision

Working together to be the nameplate of Texas.

Mission

Our employees, our customers and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere founded on sound business ethics, honesty, and integrity. Value is our competitive edge and integrity guides our commitment to outstanding customer satisfaction and service. This philosophy has been the foundation of our business since 1935.

Goals

Employees:

• Appreciate the importance of each and every employee.
• Provide clear and open communications within and outside each department.
• Use an open door policy.
• Provide a safe and healthy family atmosphere where each employee can achieve their highest potential.

Customers:

• Treat each other as part of the Frank Kent family.
• Listen to our customers to better fulfill their needs.
• Provide the highest level of customer service in all departments.

Community:

• Be a leader in the community.
• Share our strengths within the community by providing local support.
• Leave a mark for others to follow and strive for, while constantly improving the way business is conducted.